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[1.5.2] Add extra note for amazon gift cards #4977

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merged 3 commits into from
Dec 21, 2020
Merged

[1.5.2] Add extra note for amazon gift cards #4977

merged 3 commits into from
Dec 21, 2020

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chimp1984
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Add extra note for amazon gift cards

There have been many reports with account block with AGC payments. It seems they block amounts > 100 USD. The cryptic trade ID as message might be another factor to get flagged. The change in the text should help to avoid those issues.

@chimp1984
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chimp1984 commented Dec 19, 2020 •
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Screen Shot 2020-12-19 at 17 13 53

sqrrm
sqrrm requested changes Dec 19, 2020
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core/src/main/resources/i18n/displayStrings.properties Outdated
Comment on lines 3318 to 3325
use the BTC seller''s email or mobile nr. as receiver. Amazon sends then an email or text message to the receiver.\n\
Amazon eGift Cards can only be redeemed by Amazon accounts with the same currency.\n\
For more information visit the Amazon eGift Card webpage. [HYPERLINK:https://www.amazon.com/Amazon-1_US_Email-eGift-Card/dp/B004LLIKVU]\n\n\
It is recommended to not send more than 100 USD per gift card as it seems that Amazon is considering higher amounts as \
risky and often flags such transactions as fraudulent.\n\
Split the amount up to several smaller amounts and use some creative reference text instead of the trade ID (e.g. 'Happy birthday Susan').\n\
Exchange in the trade chat with the peer which reference text you have used so they are able to \
assign the payment to the trade.
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I think it would be good if @m52go could have a look at this text to make it easier to understand. Might help avoid some mediation cases.

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Agree!

@chimp1984 chimp1984 changed the title Add extra note for amazon gift cards [1.5.2] Add extra note for amazon gift cards Dec 19, 2020
@pazza83
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pazza83 commented Dec 20, 2020

Can we have @bisq-network/mediators input on this to see if there are any issues they are experiencing.

Multiple transactions can get messy, and might also cause additional problems to the user if flagged by Amazon.

I am not sure if the issues experienced are due to a user making a first transaction with Amazon eGift cards. Amazon might put in place additional security measures that are removed once payment has been verified by the user. I see this as a good thing. It is Amazon acknowledging that payment is irreversible through additional safety measures.

I know fist transactions with Zelle also face these concerns.

@m52go
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m52go commented Dec 20, 2020

If this 100 USD soft/recommended cap is kept, my suggested text is below.

  • link to wiki instead of Amazon (more thorough and informative for Bisq traders)
  • specify that gift cards can only be used on the Amazon site they were purchased from (to my knowledge, this is the real constraint, not currency)
payment.amazonGiftCard.info=To pay with Amazon eGift Card, you will need to send an Amazon eGift Card to the BTC seller via your Amazon account. \n\n\
  Bisq will show the BTC seller''s email address or phone number where the gift card should be sent, and you must include the trade ID in the gift \
  card''s message field. Please see the wiki [HYPERLINK:https://bisq.wiki/Amazon_eGift_card] for further details and best practices. \n\n\
  Three important notes:\n\
  - try to send gift cards with amounts of 100 USD or smaller, as Amazon is known to flag larger gift cards as fraudulent\n\
  - try to use creative, believable text for the gift card''s message (e.g., "Happy birthday Susan!") along with the trade ID (and use trader chat \
  to tell your trading peer the reference text you picked so they can verify your payment)\n\
  - Amazon eGift Cards can only be redeemed on the Amazon website they were purchased on (e.g., a gift card purchased on amazon.it can only be redeemed on amazon.it)

Screenshot from 2020-12-20 04-13-24

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Merging based on @m52go review which resolves @sqrrm's change request.

@ripcurlx ripcurlx merged commit a344ae9 into bisq-network:release/v1.5.2 Dec 21, 2020
@chimp1984 chimp1984 deleted the add-extra-note-for-amazon-gift-cards branch December 21, 2020 15:02
@chimp1984 chimp1984 mentioned this pull request Dec 26, 2020
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@chimp1984 chimp1984 mentioned this pull request Jan 27, 2021
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@chimp1984 chimp1984 mentioned this pull request Feb 10, 2021
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@chimp1984 @pazza83 @m52go @ripcurlx @sqrrm